TERMS OF SERVICE
VK Productions Inc., o/a Vicky Knee Coaching reserves the right to modify these terms of service at its discretion, or against any customer it believes is abusing this policy. Any such revision or change will be binding and effective immediately following the posting of the revised terms of service on the vickyknee.com websites. VK Productions Inc. is the legal trading name for Vicky Knee Coaching and will include both entities in this document.
REFUND POLICY
VK Productions Inc. will, at its discretion, allow for the return or replacement of any defective product within 30 days from the date of purchase. For recurring billing products, returns for one payment may be provided if requested within the standard 30 day return period. After 30 days all sales are final.
The customer may cancel their recurring billing subscription products at any time but may encounter loss of access to a product or program.
If a customer requests a refund, the money for the requested transaction is refunded back to the customer. If the refund is for a recurring billing product, then the return policy allows for the most recent payment to be returned. A refund on a recurring billing product will also result in cancellation.
If customers request a cancellation of their recurring billing product no future rebills will be charged to their account. Keep in mind, a cancellation will not generate a refund – it will only stop future rebills. A minimum of 10 days’ notice is required to effect any cancellation.
There are no refunds on services that include one on one time or technical assistance. These services include but are not limited to, coaching services and training. If you wish to end the coaching sessions or any subscription service a minimum of 14 days is required.
DELIVERY POLICY
Digital products will be accessible immediately after purchase. If a technical glitch does not immediately deliver your sign-in instructions, you will gain access to the digital course as soon as a member of our support team can get your information out to you.
This will happen within a reasonable window of 48 business hours.
AFFILIATE POLICY
Products and services that are mentioned or linked to on this blog may be products that VK Productions Inc. has a financial interest in promoting or has received some other non-financial compensation. Any affiliate agreement that exists will be clearly stated on the sales page.
This document has last been updated on Oct 12, 2021
